Frequently Asked Questions

How can I make a reservation?
There are two main methods you can use. You can either telephone us in Florida for the most personalized service or simply e-mail us with your details/questions. Whichever way you select, we always respond quickly.


How are prices determined?
Like hotels, there are different rate seasons for the rental homes, these are - Low Season, Mid Season, High Season and Peak Season. Each period offers special discounts and rate changes. Please contact us for our best rates - (Subject to Availability). If your vacation dates cross between two different rate periods, then the rate is pro-rated accordingly across each period. Please consult with us should you not be clear on any of our pricing formulas.


Are pets allowed?
Sorry, but we have too many guests that have allergies. Our properties are all privately owned by investor owners and therefore, our contract with each owner says we will not allow pets in our rentals. Guests who fail to honor this obligation will lose their security deposit and will be removed from the rental.


Is this a “non smoking” rental home?
Our home is a non smoking home. We ask guests that do smoke to smoke outside on the pool deck. After each guest departs, the home is professionally cleaned. Smoking has not been a problem in the home.


Is there extra maid service?
This can be arranged in advance of your arrival for an extra fee. It is not always available during busier holiday periods. We have found that most guests change their minds after they arrive as they realize that they can complete most cleaning themselves, as all supplies are provided in the home. The home comes equipped with a vacuum, broom, mop and pail.


How far is the home (in miles) from stores and restaurants?
The house is approximately 3 miles from a 24 hour grocery store, and approximately 3 miles away from restaurants and fast food outlets.


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